TERMS & CONDITIONS
MESMERIZED GLOBAL
1. OVERVIEW
Welcome to Mesmerized Global.
Mesmerized Global ("Company", "Platform", "We", "Us", or "Our") is a membership-based Online-to-Offline (O2O) ecosystem that connects members with participating merchants, retailers, service providers, business partners, and jewellery partners through a structured rewards and benefits network.
These Terms & Conditions govern your access to and use of the Platform, membership programs, partner benefits, promotional offers, reward initiatives, and related services.
By accessing, registering, subscribing, or making payments on the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.
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2. COMPANY INFORMATION
Legal Entity Name:
Mesmerized Global
Website: [www.mesmerizedglobal.com](http://www.mesmerizedglobal.com)
Business Model:
Membership-Based O2O Rewards & Benefits Platform
Jurisdiction:
Rajkot, Gujarat, India
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3. OBJECTIVE OF THE PLATFORM
Mesmerized Global has been established to create a value-driven ecosystem where members can access:
* Membership Benefits
* Loyalty Programs
* Merchant Discounts
* Promotional Offers
* Gold Jewellery Benefit Programs
* Partner Merchant Advantages
* Community Engagement Initiatives
* Lifestyle Enhancement Opportunities
The Platform is designed to create value through participation, engagement, and utilization of authorized partner services.
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4. MEMBERSHIP ELIGIBILITY
To become a Member of Mesmerized Global:
* The applicant must be at least 18 years of age.
* The applicant must possess legal capacity to enter into a binding agreement.
* All registration information must be true, complete, and accurate.
* Members must comply with all applicable laws and regulations.
The Company reserves the right to approve, reject, suspend, or terminate membership applications at its sole discretion.
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5. MEMBERSHIP PLANS
The Company may offer various membership categories including but not limited to:
| Membership Category | Annual Subscription |
| ------------------- | ------------------- |
| Basic Membership | ₹500 |
| Starter Membership | ₹5,000 |
| Advanced Membership | ₹10,000 |
| Premium Membership | ₹30,000 |
Each membership remains valid for twelve (12) months from the date of activation.
Membership plans, pricing, and benefits may be revised periodically.
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6. MEMBER BENEFITS
Members may be eligible to access:
-> Loyalty Benefits
Special promotions, discounts, and reward programs.
-> Partner Merchant Benefits
Exclusive offers from authorized merchants and service providers.
-> Gold Jewellery Benefits
Eligible members may utilize approved benefits towards purchases from authorized jewellery partners.
-> Promotional Campaigns
Participation in Company-approved promotional initiatives.
-> Community Programs
Access to selected community and engagement activities offered by the Platform.
Benefits remain subject to eligibility criteria, availability, and Company policies.
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7. GOLD JEWELLERY BENEFIT PROGRAM
Mesmerized Global may offer Gold Jewellery Benefits to eligible members.
Under this program:
* Eligible benefits may be utilized towards gold jewellery purchases.
* Purchases must be completed exclusively through Company-authorized jewellery partners.
* Members may request customized jewellery designs subject to partner availability.
* Gold rates shall be determined by the respective jewellery partner at the time of purchase.
* Program eligibility and benefit values may vary.
The Company does not guarantee future gold prices, appreciation, resale value, or jewellery availability.
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8. PAYMENTS
All payments shall be processed through secure and authorized payment gateway providers.
Accepted payment methods may include:
* UPI
* Debit Cards
* Credit Cards
* Net Banking
* Digital Wallets
* Other approved methods
Members are responsible for ensuring payment accuracy before submission.
The Company shall not be liable for banking delays, technical interruptions, payment gateway downtime, or third-party processing issues.
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9. REFUND & CANCELLATION POLICY
-> Membership Subscription Fees
Membership subscriptions become non-refundable once the membership has been activated and services have been made available.
-> Exceptions
Refund requests may be considered only in cases involving:
* Duplicate transactions
* Technical processing errors
* Incorrect multiple debits
Approved refunds shall generally be processed within 7–10 business days.
Refunds shall be credited to the original payment method used during the transaction.
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10. REWARDS, OFFERS & PROMOTIONAL BENEFITS
The Company may periodically provide:
* Reward Programs
* Loyalty Benefits
* Promotional Campaigns
* Merchant Discounts
* Participation Benefits
All such benefits:
* Are discretionary in nature.
* May be modified, suspended, or discontinued.
* Are subject to eligibility requirements.
* Do not create any vested rights.
The Company reserves the right to revise benefit structures without prior notice.
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11. NO GUARANTEED RETURNS OR FINANCIAL ASSURANCES
Members acknowledge and agree that:
* Membership fees are paid solely for access to membership services and platform benefits.
* The Company does not offer investment products.
* The Company does not provide banking, lending, securities, or portfolio management services.
* No guaranteed financial returns, profits, earnings, or appreciation are promised.
Any benefits offered by the Platform are subject to applicable policies and availability.
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12. USER CONDUCT
Members shall:
* Use the Platform responsibly.
* Provide accurate information.
* Maintain confidentiality of account credentials.
* Comply with all applicable laws.
Members shall not:
* Create fraudulent accounts.
* Misrepresent Platform benefits.
* Engage in unlawful activities.
* Attempt unauthorized system access.
* Interfere with Platform operations.
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13. SUSPENSION & TERMINATION
The Company may suspend or terminate any account without prior notice in cases involving:
* Fraud
* Misrepresentation
* Abuse of Platform services
* Violation of Company policies
* Illegal activities
Termination decisions shall be final and binding.
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14. THIRD-PARTY PARTNERS
Products, services, and offers provided by partner merchants remain the responsibility of the respective partner.
Mesmerized Global acts solely as a platform facilitator and shall not be responsible for:
* Product defects
* Merchant disputes
* Service quality concerns
* Warranty obligations
Such matters must be resolved directly with the respective merchant.
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15. INTELLECTUAL PROPERTY
All trademarks, branding elements, logos, designs, content, software, and materials available through the Platform remain the exclusive property of Mesmerized Global.
Unauthorized use, reproduction, or distribution is strictly prohibited.
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16. PRIVACY & DATA PROTECTION
User information shall be collected, stored, and processed in accordance with the Company's Privacy Policy.
By using the Platform, Members consent to such collection and processing.
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17. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Mesmerized Global shall not be liable for:
* Indirect losses
* Loss of business opportunities
* Loss of profits
* Service interruptions
* Payment gateway failures
* Banking delays
* Third-party partner actions
Members use the Platform at their own discretion and risk.
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18. REGULATORY COMPLIANCE
The Company endeavors to operate in accordance with applicable Indian laws including:
* Consumer Protection Act, 2019
* Information Technology Act, 2000
* Applicable Taxation Laws
* E-Commerce Regulations
* Consumer Protection Frameworks
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19. AMENDMENTS
Mesmerized Global reserves the right to amend, revise, or update these Terms & Conditions at any time.
Updated versions shall become effective immediately upon publication on the Platform.
Continued use of the Platform constitutes acceptance of revised Terms.
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20. GOVERNING LAW & JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Rajkot, Gujarat, India.
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21. CONTACT DETAILS
**Mesmerized Global**
Website: [www.mesmerizedglobal.com](http://www.mesmerizedglobal.com)
Email: [support@mesmerizedglobal.com](mailto:support@mesmerizedglobal.com)
Phone: 7990448632
Registered Office:
Sadguru Complex, near Punjab Honda Kalavad road Rajkot Gujrat INDIA
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-> CORPORATE DISCLOSURE
Mesmerized Global is a membership-based rewards and benefits platform.
Membership fees are collected solely for providing access to membership services, partner benefits, promotional programs, loyalty initiatives, and related platform features.
The Company does not operate as an investment platform, banking institution, lending organization, securities intermediary, or financial services provider.
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# MESMERIZED GLOBAL
*Transforming Everyday Life Into Value, Rewards, Opportunities & Aspirations.*
*Together We Grow • Together We Prosper • Together We Mesmerize The World.*